Agreement to Terms
By using our website or hiring Asheboro Tree Service for tree care services in Asheboro, NC and the Piedmont Region, you agree to these Terms of Service. If you do not agree to these terms, please do not use our services.
Our Services
Asheboro Tree Service provides professional tree care services including:
- Tree removal and emergency storm cleanup
- Tree pruning and trimming by ISA certified arborists
- Stump grinding and land clearing
- 24-hour emergency services throughout North Carolina
- Free estimates for all tree services in the Triad area
All services follow industry safety standards and are performed by certified professionals with 25+ years of experience.
Service Agreements and Estimates
Free Estimates:
- All estimates are free and valid for 30 days
- Estimates become binding contracts when you accept our proposal
- Final costs may change if we discover hidden hazards or additional work needed
- Emergency storm cleanup may require immediate service agreements
Service Scheduling:
- We schedule services based on weather conditions and crew availability
- You must provide safe access to your property for our equipment
- You are responsible for marking underground utilities before we begin work
- We may reschedule services due to weather or safety concerns
Payment Terms
Payment Methods:
- We accept cash, check, and major credit cards
- Payment is due upon completion of services unless other arrangements are made
- Large projects may require deposits or progress payments
- Returned checks incur a $35 fee
Pricing:
- All prices include cleanup and debris removal
- Additional charges apply for hazardous conditions or extra services
- Emergency services may include premium rates for after-hours work
Property Access and Safety
Your Responsibilities:
- Provide safe access to work areas for our crews and equipment
- Remove vehicles, outdoor furniture, and personal items from work areas
- Ensure pets are secured during service visits
- Mark sprinkler systems, utilities, and fragile landscaping
- Notify neighbors of scheduled tree work when appropriate
Our Responsibilities:
- Use professional equipment and spurless climbing techniques
- Protect your property with tarps and protective materials
- Follow all OSHA safety guidelines and industry standards
- Carry full liability insurance and workers compensation
- Clean up all debris and restore work areas
Limitations and Warranties
Service Limitations:
- We cannot guarantee specific outcomes for living trees
- Weather conditions may affect service scheduling and results
- Some tree conditions may require specialized treatment or removal
- We reserve the right to refuse dangerous or illegal work
Warranty:
- We warrant our workmanship for 30 days from service completion
- Warranty covers defects in our work but not natural tree conditions
- Living trees may respond differently to pruning and care
- Storm damage and acts of nature are not covered by warranty
Insurance and Liability
Our Insurance:
- We carry comprehensive liability insurance for all tree services
- Workers compensation covers all crew members
- Property damage caused by our negligence is covered by our insurance
- We provide insurance certificates upon request
Liability Limits:
- Our liability is limited to the cost of services provided
- We are not responsible for damage from hidden defects or underground utilities
- Customer must report any damage within 48 hours of service completion
- We are not liable for indirect or consequential damages
Cancellation Policy
Customer Cancellations:
- Cancel scheduled services at least 24 hours in advance
- Emergency services cannot be cancelled once crews are dispatched
- Deposits may be retained for cancellations with less than 24 hours notice
Weather Cancellations:
- We may cancel or reschedule services due to unsafe weather conditions
- Storm cleanup services continue in appropriate weather conditions
- Rescheduling due to weather does not affect agreed pricing
Intellectual Property
The content on our website, including text, images, and logos, belongs to Asheboro Tree Service. You may not copy, reproduce, or distribute our content without written permission.
Dispute Resolution
Problem Resolution:
- Contact us immediately if you have concerns about our services
- We will work with you to resolve issues fairly and promptly
- Most disputes can be resolved through direct communication
Legal Matters:
- These terms are governed by North Carolina state law
- Any legal disputes will be resolved in Randolph County, North Carolina
- You agree to binding arbitration for disputes over $1,000
Service Area
We provide tree services throughout:
- Asheboro and Randolph County
- The greater Piedmont Region of North Carolina
- Communities near Uwharrie National Forest
- The entire Triad area
Changes to Terms
We may update these Terms of Service as our business grows or laws change. We will post updates on our website and notify customers of significant changes by email or during service visits.
Severability
If any part of these terms is found invalid or unenforceable, the remaining terms continue in full effect.
Contact Information
Questions about these Terms of Service? Contact us:
Asheboro Tree Service
1426 Brookdale Dr, Asheboro, NC 27205
Phone: (336) 523-0067
Email: info@asheborotreeservices.com
Business Hours:
Monday – Wednesday: 9:00 AM – 9:00 PM
Thursday – Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 2:30 PM
Emergency Services Available 24/7
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Our BBB A+ rating and decades of experience in the tree care industry demonstrate our commitment to fair business practices and customer satisfaction.
